Shipping policy
How much does shipping cost?
5 - 8 business days shipping is complimentary. If desired, you may choose the $40 express shipping method (UPS 2nd Day Air). If you require expedited shipping and handling, please email contact@belzette.com.
Do you ship for free to all US states?
Our free shipping service excludes Hawaii, Alaska as well as U.S. territories like Puerto Rico and the US Virgin Islands. The cost of shipping to those states will be calculated and added to your online shopping cart upon checkout.
When will my order ship?
Your order will ship after your form of payment has been accepted. Our warehouse usually ships within 4-6 days after an order has been placed. Should there be any delay, we will contact you.
Will I be notified when my order ships?
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
How can I track my order?
Once your order ships, you will be sent an email with a tracking number. You may also go into your account at https://account.belzette.com to check the status of your order, which provides the tracking number once it is shipped.
Belzette is not responsible for any customs, duties and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
How can I change my shipping address?
If your order has not shipped yet then please send an email to contact@belzette.com from the same email address you used to place order, to let us know. We may be able to accommodate the change and we will update you.
Is a signature required for my package?
For security reasons our packages require a signature. We also strongly recommend that you remove the jacket from the packaging and hang it, as soon as you receive your box.
Do you ship worldwide?
Please email us at contact@belzette.com (or call +1 617-315-8923) to discuss international shipping. Note that the buyer will be responsible for any additional costs (customs and shipping). All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipment confirmation and order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Belzette is not responsible for any customs, duties and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping Restrictions
Please note that Belzette cannot ship to P.O. Boxes or APO/FPO as we require a signature upon delivery.
We are unable to redirect or modify orders once items have been dispatched.